Ride and account support
Problems with a trip, a driver, a charge or a receipt. Include the trip reference, the date and the pickup address so we can find the trip without a second email.
Contact
Talk to a human
Email is the fastest way to reach us. Use support@oye.cab for anything about a ride, a charge or an account, and contact@oye.cab for company, partnership and data requests.
Business and operators
Business accounts, operator consoles, partnerships and coverage requests. Tell us your company name, registration number and service region.
Privacy and data
Access, correction or deletion of your personal data. Write from the email address on the account so we can verify the request belongs to you.
Driver applications
Questions about onboarding, documents or payouts. Most answers are already on thedriver page, so start there if you are in a hurry.
Delete your account and data
If you can still sign in, request deletion of your account and related data directly in the app — you do not need to email anyone. If you cannot sign in, email contact@oye.cab from the address on the account and we will handle it.
Some records, such as invoices and trip receipts, are kept for as long as tax and accounting rules require, even after an account is closed. The privacy policy sets out what is kept and why.
Before you write
A lot of the common questions already have written answers, and reading one is faster than waiting on a reply.