How a fixed fare is calculated
What goes into the number you are quoted, why it does not move once you accept it, and the few things that can still change what you pay.
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Guides
Plain explanations of how fixed fares are calculated, what a service region is, how trip PINs work, and what happens to a booking from request to receipt.
What a service region is
Service regions are geofences with their own drivers, pricing and payment rules. Here is what that means when a booking is accepted or refused.
Trip PINs, chat and shared links
The three mechanisms that make a trip safe to get into: a PIN that must match, chat that needs no phone number, and a link that shares one trip only.