Delete your account and data
Request deletion from the app if you can still sign in, or by email if you cannot, plus what data Oye.cab holds and why it is collected in the first place.
If you can sign in
Request deletion of your account and related data directly from the app. You do not need to email anyone.
If you cannot sign in
Email contact@oye.cab from the address on the account and we will handle the request. Data
requests go to contact@oye.cab rather than support — support handles rides, charges and
accounts.
What we hold
The data needed to run a booking:
- Contact details
- Pickup and drop-off locations
- Trip and payment records
- App usage data
Location is used to match you with drivers and to track the trip in progress. Full detail is in the privacy policy.
What is deliberately not collected
Your phone number is not shared with your driver. Trip communication runs through in-app chat, so a conversation with a driver never requires handing over a number. Trip chat messages are held only for their retention period, then cleared.
Shared trip links
A read-only trip link is scoped to that single trip. It exposes nothing about your account or your other trips, so a link you shared previously does not become a standing window into your history.
Related: privacy policy · trip PINs, chat and shared links